Returns & Exchanges
At Petite Keep, we want your cherished memories to be stored in a trunk you love. If you are not completely satisfied with your non-personalized purchase, we offer a 30-day return window for items in their original condition.
Review Eligibility
Ensure your item is in its original packaging and unused; please note that custom monogrammed or personalized trunks are final sale and cannot be returned.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
Pack with Care
Securely package your heirloom items in their original shipping box to prevent damage during transit, ensuring all protective inserts are included.
Ship and Refund
Drop off your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing